Oak City Well & Pump Co. Request Service

Privacy Policy

Last updated: 2026

This Privacy Policy explains how Oak City Well & Pump Co. ("we," "us," or "our") collects, uses, and protects information when you visit wellpumprepairraleigh.com (the "Site") or submit a request through it.

Information We Collect

When you submit a service request through our contact form, we collect the information you provide directly, which may include your name, phone number, email address, city or service area, and details about the issue you're experiencing. This information is processed through Formspree, a third-party form service, and used to respond to your request.

We also use Google Analytics (GA4) to understand how visitors use this Site — pages viewed, general location (city/region level), device type, and similar aggregate usage data. This data does not identify you personally.

How We Use Information

  • To respond to service requests submitted through our contact form
  • To understand and improve how this Site is used
  • To maintain the security and functionality of the Site

How We Share Information

We do not sell the personal information collected through this Site. Information submitted through our contact form may be shared with a service provider fulfilling your request. We may also share aggregate, non-identifying analytics data with third-party tools such as Google Analytics.

Cookies and Analytics

This Site uses Google Analytics (GA4), which may use cookies or similar technologies to collect usage data. You can opt out of Google Analytics tracking using tools such as the Google Analytics Opt-out Browser Add-on, or by adjusting your browser's cookie settings.

Data Retention

We retain service request information for as long as reasonably necessary to respond to your request and for our business records. Analytics data is retained according to Google Analytics' standard retention settings.

Your Choices

You may request that we delete personal information you've submitted through our contact form by reaching out through the contact form itself with your request.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact

Questions about this Privacy Policy can be directed to us through our contact page.

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